Delivery Terms

Delivery Terms

Welcome to Jewan’s Delivery Terms page. We’re dedicated to ensuring that your orders reach you safely, promptly, and in perfect condition. Please take a moment to review our delivery terms to understand our process and policies regarding shipping and delivery.

Free Delivery Threshold

We offer free delivery for orders totaling 500 QAR or more within our designated delivery area. Orders below this threshold will incur a nominal delivery fee of 15 QAR. This threshold is calculated based on the total value of items in your cart before any discounts or promotions are applied.

Delivery Timeframes

At Jewan, we strive to deliver your order promptly within 24 hours of confirmation. Our efficient logistics team works tirelessly to ensure that your items reach you in a timely manner. However, please note that delivery times may vary depending on factors such as order volume, delivery location, and external circumstances beyond our control.

Delivery Process

Once your order has been confirmed, you will receive a notification confirming the details of your purchase. Our team will then carefully pack and prepare your items for shipping. You will receive another notification once your order has been dispatched, along with tracking information to monitor the progress of your delivery in real-time.

Delivery Area

Currently, we offer delivery services within our designated delivery area in Qatar. If you reside outside our delivery zone, please contact our customer support team for assistance, and we will do our best to accommodate your request.

Delivery Confirmation and Signature

For security purposes and to ensure the safe delivery of your order, we require a signature upon receipt of your items. Please ensure that someone is available at the delivery address to accept and sign for the package. If no one is available, our delivery partner will leave a notification with instructions for rescheduling delivery or collecting the package from a nearby pickup location.

Delivery Support

If you have any questions or concerns regarding your delivery, please don’t hesitate to contact our customer support team. We’re here to assist you with any inquiries and ensure that your delivery experience with Jewan is smooth and hassle-free.

Thank you for choosing Jewan for your cheese needs. We appreciate your trust and look forward to serving you with excellence in every delivery.